Privacy Policy

Effective Date: August 24, 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, contact us for support, or sign up for our newsletter.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and events

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our website. You can control cookie preferences through our cookie consent banner.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Withdraw consent for data processing

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@pottorff.com
Phone: (555) 123-4567
Address: 123 Main Street, City, State 12345

Rep Login (817) 509-2300 Send Us A Message
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About Pottorff

Product Line

Pottorff is focused on delivering quality products, on time and at competitive prices. With its large array of products, Pottorff can satisfy all of your project requirements. Our skilled and versatile staff ensures that all engineering and customer challenges are met quickly, efficiently and to our client’s satisfaction.

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We offer a full line of Louver and Damper products and accessories:

Representatives

Pottorff sells their products through representatives across the United States and abroad from two manufacturing facilities located in Montebello, California and Fort Worth, Texas. We also feature a licensee in Brooklyn, New York.

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Product Training

We are committed to helping our representatives succeed by offering product training at our corporate office in Texas or at your facility. We also offer webinars and our new on-line training portal.

All of our classes are created and taught by our knowledgeable team of engineers, sales and manufacturing professionals. Our in-house classes feature plant and in-house lab tours.

5-Years Warranty

To reinforce our reputation for high quality and dependable service, Pottorff offers an industry leading 5-Year Warranty on our product line.

“Our reputation demands it and our customers deserve nothing less.”

Pat Cockrum,
President of Pottorff

Quick-Ship Program

Our dependable service is enhanced by exceptional standard delivery as well as several Quick Ship options when you need our products FAST!

Available in 24 Hour, 3-Day and 7-Days to fit any project requirement.

Visit the Quick Ship page for more information or talk to our Customer Service.

Software Tools

Pottorff offers industry-leading software tools to make choosing and ordering products a snap.

Our SPECs pricing program is more than just a pricing and scheduling tool. It includes product descriptions, detailed drawings, technical information and dynamic submittals.

Our LIST Information and selection tool is your online source for choosing the correct louver for any project based on parameters including construction and performance.

In-House Testing Facilities

Pottorff’s commitment to accurate and credible performance is highlighted by our elevated temperature lab and wind-driven rain and water penetration laboratory.

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These labs allow us to streamline product development and enhance our current product offerings.

Industry Leadership

Pottorff is an active participant in the development of building codes, design regulations and test standards with industry organizations such as AMCA and UL.