Privacy Policy

Effective Date: September 25, 2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, contact us for support, or sign up for our newsletter.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and security alerts
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and events

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our website. You can control cookie preferences through our cookie consent banner.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights and Choices

You have the right to:

  • Access and review your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Withdraw consent for data processing

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

Contact Information

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@pottorff.com
Phone: (555) 123-4567
Address: 123 Main Street, City, State 12345

Rep Login (817) 509-2300 Send Us A Message

Podcast

Behind the Blades: Not a Podcast banner

In 2025, Pottorff launched Behind the Blades: "Not a" Podcast, a weekly series designed to educate those new to the HVAC industry, particularly engineers. Each episode delivers quick but impactful insights on a wide range of topics, including all aspects of dampers, louvers, and broader industry fundamentals.

Previous episodes are listed below.

EP. 1 Dampers 101 Watch on YouTube → EP. 2 Free Area Watch on YouTube → EP. 3 Anatomy of a Louver Watch on YouTube → EP. 4 How to Select the Right HVAC Damper Watch on YouTube → EP. 5 Dual Side Angle vs. Single Side Angle Watch on YouTube → EP. 6 Mullions in Louvers Watch on YouTube → EP. 7 Dampers Rules of Thumb Watch on YouTube → EP. 8 Louvers 101 Watch on YouTube → EP. 9 Louvers 101 P2 Watch on YouTube → EP. 10 Wind Driven Rain Demo Watch on YouTube → EP. 11 Flange Frame Louver Instillation Watch on YouTube → EP. 12 How Does a Bird Screen Affect Louver Airflow? Watch on YouTube → EP. 13 UL P522 Watch on YouTube → EP. 14 Fire-Smoke Damper Purpose Watch on YouTube → EP. 15 Intake vs Exhaust Watch on YouTube → EP. 16 Why Do Buildings Need Dampers Watch on YouTube → EP. 17 Louver Installation Watch on YouTube → EP. 18 Technical Training Center Watch on YouTube → EP. 19 Fire Damper Sleeves Explained: Which Type Should You Use? Watch on YouTube → EP. 20 Louver Blade Design Watch on YouTube → EP. 21 Free Area vs Velocity Watch on YouTube → EP. 22 Selecting a Louver Watch on YouTube → EP. 23 What Fire Damper Rating Is Required in a 2-Hour Wall? Watch on YouTube → EP. 24 Smoke Dampers Installed Outside Rated Barrier Watch on YouTube → EP. 25 How Tornado Dampers Work Watch on YouTube → EP. 26 Why Mill-Finish Aluminum May Be Wrong for Your Louver Watch on YouTube → EP. 27 What is a Fire Smoke Damper Watch on YouTube → EP. 28 Do Smoke Dampers Close When They Detect Heat? Watch on YouTube → EP. 29 Damper Sleeve or Side Plate? How to Choose Watch on YouTube → EP. 30 How to Read a Damper Pressure Drop Chart Watch on YouTube → EP. 31 Does Horizontal Airflow Call for a Horizontal Damper Watch on YouTube → EP. 32 Blade Profiles for Fire Smoke Dampers Watch on YouTube → EP. 33 Louver Free Area: 3 Misconceptions That Hurt Airflow Watch on YouTube → EP. 34 Fire Damper Opening Size and Clearance Explained Watch on YouTube → EP. 35 What happens if damper gets painted? Watch on YouTube → EP. 36 What Is A Bubble-tight Damper? Watch on YouTube → EP. 37 Industrial Dampers Watch on YouTube → EP. 38 Mechanical Screen, Sunshades, and Specialty Trellises Watch on YouTube → EP. 39 Fixed vs. Operable Blades Watch on YouTube →